Autopay
If you have not contacted HFH Gallery to arrange payment within 3 days of the issue date of the invoice, Live Auctioneers will charge the credit card you used to register for the auction for the amount of your invoice. It is important that you contact HFH Gallery prior to the 3rd day after receiving your invoice if you wish to make payment through HFH Gallery and not have the Credit Card you have on file automatically charged by the Live Auctioneers “Autopay” program. Once your invoice is paid by Live Auctioneers Autopay program, it cannot be reversed should you decide you would rather pay HFH Gallery directly. Please note, if you do not have a Tax Exempt form on file with Live Auctioneer, the appropriate State Tax, according to the State your Live Auctioneer account is registered in, will be assessed the State tax mandated by that State. Autopay does not apply to other platforms, but all other terms will apply.
Sales Tax
Online purchases from HFH Gallery may be subject to sales tax. Please see the following for more details. If you are tax-exempt, you can submit your tax-exempt certificate to prevent the collection of tax, (THIS MUST BE DONE BEFORE THE AUCTION COMMENCES). Learn more about tax-exemption below in the “SALES TAX” category.
Please read the following “Terms and Conditions” carefully. These terms relate exclusively to online auction bidding via HFH Gallery and are applicable to all bidders, collectors, and dealers alike. Your submission and acceptance of auction bids constitutes your acceptance of these “Terms and Conditions” and is considered a legal and binding contract should your bid be the winning bid.
TERMS and CONDITIONS
All ancient items offered for sale have been legally acquired, are legal to buy, sell, or trade under U.S. law, and are materially and substantially authentic as to the culture and period stated. By bidding in our auctions, the bidder personally guarantees payment. HFH Gallery has final discretion in all matters. In case of dispute, the lot(s) in question may be resold. Lots will be sold in their numerical sequence unless the auctioneer directs otherwise. All lots will sell to the highest bidder without hidden / confidential reserves. high and low estimates are provided for each lot for reference only. The actual hammer price may be higher or lower based on bidder demand.
LOT ESTIMATES: Each auction lot has a printed, estimated low to high value range. Each lot also has an opening bid which is generally about 1/2 of the low estimate, but this may vary. ESTIMATES are given only as a guide to help gauge your bidding. Lots may sell for a price greater than or less than these estimates. Bids under 50% of the pre-auction estimate may not be accepted.
HOW TO BID: You may see current bid standings and place bids 24 hours a day, 7 days a week online on all auction platforms.
HOW LOTS SELL: No lot will sell while there is still active bidding on the item.
PAYMENT POLICY: To provide a seamless bidder checkout, all winning lots will be invoiced through the applicable auction platform’s invoicing system, unless bidder chooses to pay HFH Gallery directly via personal check or money order, via credit card (MasterCard, Visa, Discover), PayPal or Bank Wire Transfer. If the bidder chooses to pay HFH Gallery directly, bidder must contact HFH Gallery to arrange payment. Payments not made within 3 business days from date of invoice will forfeit bidder’s right to purchase said item(s), with item(s) relisted to next appropriate auction. In addition, non-paying bidders will receive posted negative feedback on the Auction Platform and not be allowed bidding privileges on any future auctions.
SALES TAX: Appropriate sales tax will be withheld from all invoices. Bidders paying gallery directly via check/money order or wire transfer may avoid online platforms’ payment processing fees, but online platform’s applicable sales tax will not be waived by HFH Gallery. ALL SALES TAX WILL APPLY UNLESS THE BIDDER HAS PROVIDED ONLINE PLATFORM OR GALLERY WITH TAX EXEMPT DOCUMENTATION.
BUYER’S PREMIUM: A Buyer’s Premium equal to18% will be added to the hammer price of each lot.
VAT: If you live outside of the U.S., VAT may be required from the Buyer’s home Country. VAT is the sole responsibility of the Buyer and is not included on the invoice.
SHIPPING LOGISTICS: As a courtesy to our clients worldwide, HFH Gallery is happy to handle shipping for most lots sold, taking the hassle (and high cost!) out of having to arrange shipping on your own. Shipping costs will be added to your invoice at auction’s end based on information given when you registered to bid – we strive to offer the most economical shipping costs to ensure safe transit. Our shippers of choice are DHL for International shipments and UPS for domestic shipments, but we are able to ship via other carriers at the buyer’s expense as deemed necessary or by request.
For shipments of oversize items, HFH Gallery will assist the buyer in working with a third-party shipping provider. For shipments outside of the USA, customs and duties may apply upon entry into said country, and this fee, if any, is the buyer’s responsibility. If you have questions about this, please inquire BEFORE bidding.
Items will be shipped only upon receipt of payment in full and will be insured for their full value – no exceptions.
IMPORTANT: Due to customs seizures of antiquities and numerous other shipments/inventory items in Australia, Germany, and Switzerland, Artemis Gallery is currently not shipping to those countries. We encourage you to work with your local customs brokerage firm or contact the customs agency in your area for more information. Please let us know if you have any questions.
Cultural items originating from Native American, Alaska Native, & Native Hawaiian cultures may fall under the Safeguard Tribal Objects of Patrimony Act and may not be eligible for international shipping and can only be shipped within the United States. Please check first to see if the item you are bidding on is able to be shipped outside the U.S.
For Customer Pickup Orders and Self-Arranged Shipping: Orders arranged for in-gallery pickup must be scheduled with a gallery employee and collected within 5 business days from the date of payment processing. For Self-Arranged Shipping (i.e., pickup from customer’s pre-paid, pre-arranged, carrier of choice), gallery must be contacted to inform gallery of self-arranged shipment plans within 10 business days from auction close and order(s) must be collected by third-party carrier within 30 days. After 30 days, storage fee of $20/day will be charged until 90 days has been reached, at which time, property will be deemed abandoned, funds will be refunded or retained as Gallery determines is best course of action, and abandoned lot(s) will be relisted in next available auction.
RETURN POLICY: At HFH Gallery, our goal is to maintain a customer-centric return policy; however, it is important that you keep in mind deadlines for reporting issues based on the following situations:
- In the event of an authenticity dispute, written email notification must be provided to HFH Gallery within 2 business days from receipt of the item as shown by shipping carrier’s tracking data. After HFH Gallery is notified of the dispute, a written letter from a recognized expert in the field pertaining to the item in dispute must then be presented for consideration within 30 days of the initial notification. If HFH Gallery concludes that the expert’s assessment of the piece is accurate, a full refund, including hammer price, buyer’s premium (if applicable), and shipping costs will be provided.HFH Gallery will either provide a pre-paid return shipping label or reimburse the return shipping charge. Artemis Gallery will only remit a refund after the item has been returned in the same condition as when shipped.
- In the event of a materially significant error in item description, condition report, provenance, or dimensions, written notification of the error must be given within 2 business days from receipt of the item as shown by shipping carrier’s tracking data. A full refund, including item price, buyer’s premium (if applicable), and shipping costs will be provided, if so requested. HFH Gallery will either provide a pre-paid return shipping label or will reimburse the return shipping charge. HFH Gallery will only remit a refund after the item has been returned in the same condition as when shipped.
- If a return is requested for any reason other than the above, written notification with reason for return must be given within 2 days from receipt of the item as shown by shipping carriers tracking data forHFH Gallery to issue a refund to the original payment method. If notification is given after 5 days, the item may be returned for credit toward a future purchase or may be consigned for sale through HFH Gallery. The item must be returned to HFH Gallery at the buyer’s expense, and original shipping charges will not be refunded. All items to be returned must be adequately insured and must be received by HFH Gallery in the same condition as when shipped. In no event may any item be returned after 20 days from the date of delivery.
UNSOLD LOTS: Unsold lots may be re-offered after each auction’s end on a Buy-it-Now basis at the stated price. All successful after-auction purchases will be at the stated price plus the18% buyer’s premium and any applicable shipping charges, sales tax. VAT fees are not included in the final invoice from HFH Gallery. They are a separate tax and may be charged by the buyer’s home country based on local and applicable laws in your country of delivery.
Auctioneer reserves the right to withdraw any lot for any reason, prior to the auction closing. HFH Gallery is not responsible for any typographical errors in the online catalogue. In the event of a system, site or internet failure, HFH Gallery reserves the right to postpone any closing time and date of any unsold lots. We will execute absentee bids, at the bidder’s request, faithfully and to the best of our ability, but we assume no responsibility for errors, deletions, or omissions. Any disputed lot may be re-offered or re-opened for extended bidding, at the auctioneer’s discretion.
UNPAID INVOICES: If the auction invoice is not paid for in full when due per invoice terms, including any applicable credit card taxes and processing fees, the unpaid balance will bear interest at the highest rate permitted by law until paid in full. If the matter is referred to an attorney for collection, bidder agrees to pay all reasonable attorney fees, court costs and other collection cost incurred by HFH Gallery to collect past due invoices and that the services of process by certified or registered mail, return receipt requested, shall be sufficient to confer “in personam” jurisdiction over bidder.
Buyer agrees that any claim of controversy arising out of, or relating to the formation, interpretation of performance of these terms and underlying transactions or the breach thereof, is subject to arbitration or judicial proceedings and shall take place within the County of Boulder, CO subject to the laws of the State of Colorado, unless contravened by the laws of another jurisdiction.
QUESTIONS? Feel free to email us with questions prior to bidding at i[email protected] or call us at 470-313-1643. Please be sure to ask all questions at least 10 minutes prior to any auction lot’s ending time.
